Privacy Policy

Effective Date: January 1, 2025
HIPAA-Compliant Privacy Practices

At Innovations Developmental Solutions, we value and protect your privacy. This policy describes
how we collect, use, and safeguard your personal and health information, in accordance with the
Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

Information We Collect
We collect the following types of information:

• Personal Information: Names, contact details, date of birth, and insurance information;
• Protected Health Information (PHI): Information related to diagnosis, treatment, medical history,
  and therapy plans;
• Technical Data: Device/browser info and IP address for site functionality and security.

 

How We Use Your Information
We use your information to:

• Provide ABA therapy services and care coordination;
• Process insurance claims and service authorizations;
• Facilitate intake, scheduling, and communication;
• Comply with federal and state legal obligations.

 

HIPAA Privacy and Security
All health-related information is protected under HIPAA. We maintain physical, administrative, and
technical safeguards to ensure the confidentiality, integrity, and availability of your PHI.

Text Messaging and Electronic Communication
We may send text or email communications for:

• Portal logins and authentication;
• Schedule updates and reminders;
• Intake and documentation follow-up;
• Notifications about availability or services for current clients.
  All SMS communications are transactional or service-related and HIPAA-compliant. You may opt out
  at any time by replying “STOP.” For help, text “HELP.”
  We do not share mobile opt-in information with third parties for marketing purposes. Message and
  data rates may apply.

 

Your HIPAA Rights
Under HIPAA, you have the right to:

• Access and obtain a copy of your health records;
• Request corrections to your PHI;
• Request limits on how your data is shared;
• Receive an accounting of disclosures;
• File a complaint with our office or with the U.S. Department of Health and Human Services (HHS) if
  you believe your rights were violated.
  For any privacy-related concerns or requests, please contact:
  Cathie Christmas
  

  info@innovationsbehavior.com

 

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted to our website
and become effective immediately upon posting.

Children’s Privacy
We only collect information from children under the age of 18 with the knowledge and consent of a
parent or legal guardian.